FAQ Registration
Phone: +995 332 247 00 22
Mon-Fri 11:00-19:00 Sat-Sun 11:00-17:00
Phone: +1 718 676 0022
Mon-Fri 9:00-19:00 Sat-Sun 10:00-17:00
Phone: +1 718 676 0022
Mon-Fri 9:00-19:00 Sat-Sun Closed
Tbilisi
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Closed Now
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Frequently Asked Questions

Registration

Why register?
Registration is necessary for three reasons:

1. Registration is necessary for us, company staff and management, to do better service. Also, we can contact you in case of emergency situation.

2.To be able to obtain complete information about your parcel. You will be able to track the transit of the package and also pay for the cost of the service.

3. Needed to successfully pass customs procedures. In case of incomplete and/or incorrect parcel information, customs officer can stop parcel for research.

Do I have to registered with my name or with name of receiver?
Please, during registration please, use your personal information. You will have a chance to enter receivers information later.
Why do you have to use correct email address?
We promise, that we do not do Spam. If you ever get letter from us it will be about problem to related to your parcel.
Which address do I have to use here?
Please use your real leaving address.
How to locate Georgian zip codes?
For Tbilisi zip codes please click here, and for other cities click here.
How to fill up Privet Number field if I'm citizen of Georgia?
Citizens of Georgia mast enter Private number located in Georgian government issued ID. This is a eleven character number.
How to fill up Privet Number field if I'm not citizen of Georgia?
Non Georgian citizens can use the number 12345678900, but remember if your parcel will be stoped on Georgian customs it will be mandatory to get temporary number from Georgian revenue services.
How safe is my personal information?
About security of your personal information please visit our Privacy Policy page.